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Right of Cancellation

You have the right to cancel this contract within fourteen days without providing a reason. The cancellation period is fourteen days from the date of conclusion of contract.

To exercise your right of cancellation, you must inform us, Hartmut Konetzka Media UG (limited liability), represented by Managing Director Hartmut Konetzka, Fleher Str. 169, 40223 Düsseldorf, Germany, Phone (+)49.02111682072, e-mail, by submitting a clear declaration (e.g., a letter, fax, or e-mail) of your intention to withdraw from this contract. You may, but do not have to, use the attached cancellation template.

In order for the cancellation period to be deemed observed, it is sufficient if you submit notice of your intention to exercise your right of cancellation before the end of the cancellation period.

Effects of cancellation

If you withdraw from this contract, we must return all payments that we have received from you, including delivery costs (with the exception of the additional costs arising if you have chosen a type of delivery other than the most economic standard delivery we offer) immediately and at the latest within fourteen days from the date on which we received your notice of cancellation of this contract. We will refund these payments using the same payment method you used for the initial transaction unless explicitly agreed otherwise; you will never be charged a fee for the refund. If you had requested that the services would commence during the cancellation period, you are liable to pay us a reasonable amount corresponding to the share of services of which you have availed up to the date on which you submitted your notice of cancellation as compared with the full extent of the services provided for in the contract.

Cancellation template

(Please fill out and return this form to us if you would like to cancel the contract.)

- To Hartmut Konetzka Media UG (limited liability), represented by the Managing Director Hartmut Konetzka, Fleher Str. 169, 40223 Düsseldorf, Germany, Phone (+)49.02111682072, e-mail

- I/We (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following products (*)/ the provision of the following services (*)

- Ordered on (*)/received on (*)
- Customer name(s)
- Customer address(es)
- Customer signature(s) (only where notice of cancellation is submitted on paper)
- Date

(*) Please delete as applicable.

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